RESULTS
TESTIMONIALS
CLIENT
Elizabeth
CEO AT WOMEN IN PRODUCT
I’m reaching out to express my gratitude for your participation in the Women In Product community. Without you, Women In Product wouldn't be what it is today, and for that, I sincerely thank you.
Aiko
COMMUNITY RELATIONS MANAGER
Thank you for your help with the retreat! I spoke with the team recently and they were very pleased! They expressed an interest in executive coaching thanks to your advocacy.
Leigh Ann
ATTORNEY AND FOUNDING EXECUTIVE DIRECTOR
Ebony is one of the most effective leadership coaches I’ve encountered. Why? Great coaches extract AND deposit. She will extract the excuses, limiting beliefs and inferiority complex. Ebony will deposit the strategy, clarity and tools to take you to the next level.
Mona
CEO MOTIVATE DESIGN
Most people think they know what it takes to be a great leader. Where Ebony shines is not in teaching people what they need to do, but influencing them to search deep into why they aren’t doing what they need to do. She explores what really drives leaders to act in ways, again and again, when they aren’t getting the results they want? Ebony is the master of helping leaders figure this out.
Milica
BUSINESS COACH
I feel very fortunate that my life’s journey includes the opportunity to work with and learn from Ebony through the Leadership C.A.R. (Creativity, Awareness, Resilience). Ebony proved to be an excellent and thoughtful program coach, by asking me powerful questions that inspired me to dig deep for answers.
Jennifer
ADVERTISING EXECUTIVE
This course came into my life at an opportune time when I was experiencing some transitions professionally and personally. The process was immensely integral in helping me navigate and cope with these transitions. It has taught me powerful life changing tools that I plan to exercise permanently.
Christian
TRAINING LEAD
I wanted to thank you for the work you did with my team members! It was clearly evident that your workshop and exercises made a profound impact on our team members. I didn’t have the time to attend all of your sessions, but in the engagement I saw you have with our team members it was evident to me that you were connecting with them in an authentic way!
Beth
UNIVERSITY PROFESSOR
I’m fortunate to do the kind of work I always wanted to do, but most people in my job are miserable to one degree or another. Being surrounded by so much negativity made it difficult to separate the important and unimportant challenges, which impeded my productivity and decreased my desire to go to a job I love.
Maureen
SENIOR MANAGER, SIXT
Ebony is the total package in terms of leadership mentoring and customizing client workshops to meet their variety of needs. She is a wealth of knowledge in terms of enterprise performance and other general business related consulting, as someone with advance experience as both the “client” and “consultant”.
D’Veda
GLOBAL OPERATIONS MANAGEMENT CONSULTANT
Wow, working with Ebony Smith and taking the Leadership C.A.R. class has been an exhilarating first- time experience.
Lynn
CFA PRIVATE BANKER
I highly recommend the CIJ experience with Ebony Smith—her calm, compassionate and insightful facilitation of the program cultivated a highly impactful collective outcome.
CASE STUDIES
CLIENT
Solutions designed to help our clients thrive.
STUDY #1
STUDY #2
STUDY #3
STUDY #4
STUDY #5
STUDY #6
STUDY #7
STUDY #8
STUDY #9
STUDY #1
Breaking barriers, building careers: A multilingual coaching program for a global tech company
Challenge:
A leading global tech company launched a career development and mentorship program tailored for Black+ employees in North America. Seeking to enhance employee retention, the company envisioned extending the program’s success to South America. The council recognized a significant disparity in Brazil, where the Afro-descendant population accounted for over 56%, but the representation of black+ employees was less than 10%.
Solution:
Designed a tailored career coaching program, focusing on individualized 1:1 coaching for 75 team members. Understanding the importance of cultural and linguistic variety, the program was thoughtfully developed in English, Spanish, and Portuguese, catering to the needs and preferences of all participants. A roster of multilingual and multicultural coaches was assembled to ensure a supportive environment.
Results:
The impact of the career coaching program was transformative. Clients experienced a shift in their perspectives, envisioning “new hopes” and new possibilities for career development and progression. Equipped with personalized action plans, participants reported increased clarity, reduced anxiety and newfound empowerment. This multilingual & multicultural approach not only addressed the challenges in Brazil but also set the stage for further expansion into other regions.
STUDY #2
Sustainable procurement partnership program
Challenge:
A leading global tech company recognized the need to enhance its supplier capabilities to maintain a competitive edge. Despite having a rich network of suppliers, there was a gap between the current supplier performance and the skills needed to scale in their company. The client´s goal was to develop a custom supplier development program that would bridge this gap and augment supplier´s skills to meet evolving business needs.
Solution:
Ebenum Equation designed a supplier development program aligned with the client’s strategic objectives. The program began with discovery interviews with stakeholders to develop the in-person summit program. Three years later key components of the program now include:
• Stakeholder and sponsor interviews
• Live in-person summits
• Mentorship
• Roundtables
• Staff development and deployment
Results:
The supplier development program yielded significant results. Suppliers reported a deeper understanding of the company’s culture and way of working. The final report highlighted measurable improvements in supplier innovation, increased project size, and strong relationships with internal stakeholders. The program’s success has set a new playbook for implementation by other teams in the company. The spend in this category for the client with this cohort of suppliers over a three-year period increased by 5X+.
STUDY #3
Empowering tech talent to succeed In interviews with confidence
Challenge:
The client recognized a need to better prepare rising innovators in the tech industry to succeed in technical and behavioral interviews. Participants often lacked the confidence and skills necessary to navigate the hiring process effectively and present themselves competitively for tech roles.
Solution:
Ebenum Equation designed and delivered an 8-week immersive program aimed at building interview readiness and participant confidence. The program included: Behavioral Skills Training: Covering personal branding, networking, and navigating the hiring process. Technical Skills Training: Focused on preparing for technical interviews, understanding industry best practices, and leveraging AI tools. Individualized and group career coaching, including mock interviews to simulate real-world scenarios.
Results:
• 93% of participants reported increased confidence in their ability to succeed in interviews.
• 90% rated their technical and behavioral interview readiness as strong upon completing the program.
• The program launched in November 2024, followed by a second cohort in January 2025.
STUDY #4
We help organizations develop rock star leaders to keep pace with the growth strategy of the c-suite by creating brand evangelists.
Challenge:
A team of new millennial middle office managers needed team building, innovation training and leadership skill.
Solution:
The 8-week Leadership C.A.R. (Clarity, Awareness, Resilience) workshop with virtual delivery. The series included a lecture, personal mindfulness design, accountability partnership assignments and leadership skills practice.
Challenge:
A team of new millennial middle office managers needed team building, innovation training and leadership skill.
Results:
The leaders became more resilient while pursuing shared goals and objectives. The team’s KPI increased to best in class benchmarks. The accountability assignments led to cross functional networks that strengthen professional relationships and cooperation. The team learned to bring their highest selves and capabilities to each task. Navigating relationships and challenges became opportunities to engage with integrity.
STUDY #5
We help teams punch above their weight class to KO revenue growth targets. For example, an underperforming sales team completed the year with 30.7% YOY growth, which the client directly attributed to our methodology and support.
Challenge:
Senior management team under transition and sales team underperforming compared to plan.
Solution:
Executive Coaching for Team Lead and MBTI Appreciating Differences and Innovation workshops for the sales team. An Internal Performance Mastermind was started for the entire team nine months after the first workshop.
Results:
After one year, 16% organic growth and 14% inorganic growth compared to previous year. Open communication, innovation and collaboration became the benchmark for this team. There was a profound shift in the energy brought to closing the gap between baselines and each desired outcome.
STUDY #6
We help senior leaders pivot and innovate within their current skills to grow into their next position within 6-9 months
Challenge:
Academic Researcher promoted and transitioned to lead a think tank.
Solution:
Executive Coaching series with assignments to practice leadership tools. Used design thinking and prototyping to create a personal leadership toolkit.
Results:
We worked with the executive’s unrecognized and underutilized skills around language and connection. Highlighted their unique business acumen with new approaches and ideas. Focused on results and the scoreboard, while Pat shifting the leader from command and a: control to coach and teacher
STUDY #7
Aspiration to action: Using theatre & research-based curriculum to spark compassionate execution
Challenge:
Design an innovative and effective Education Program
Solution:
Invite the left side of the brain to engage in the conversation using theatre as the catalyst. Amplify the education through research-backed training curriculum that explores the Gray Zones that leaders wrestle with everyday.
Results:
Capacity to understand AND identify concepts such as microaggressions while building an inclusive leadership toolkit. Participants had 100% engagement in the program. A clear new shared framework for all participants to navigate Gray Zones in a powerful and effective way.
STUDY #8
Increasing leadership capacity to save lives
Challenge:
To create a competitive R1 team that would drive cutting edge research to tackle the leading cause of death in adult US citizens (opioids participants).
Solution:
Design palliative care coaching program for front line research team and provide continuous leadership development support since 2017 to consistently increase capacity and resiliency. – Worked with visionary to increase their leadership presence and effectiveness.
Results:
Budget increase by 4400% in 4 years – 230% increase in personnel – Coveted award grant by NIH Papers published 2019-4, 2020-11, 2021-19, 2022-6 accepted, 4 under revision, 18 on deck.
STUDY #9
First in house leadership coach education program smashing success
Challenge:
Address critical development and team resiliency challenges. Turn company leaders into coaches under one cohesive, organizationally aligned methodology.
Solution:
Deployed internal Leadership Academy accreditation program to enhance leadership capacity. – Redesigned essential skills development to match today’s VUCA environment and BANI (Brittle, Anxious, Nonlinear, Incomprehensible) teams for the 2030 era.
Results:
Successfully increased by 25% the internal coaching cadre in 4 months. – 100% cohort participants became ICF accredited coaches. – Significant ROI as trained cohort integrated and shared knowledge with the rest of the organization. – Participants were equipped with the necessary tools to create a psychological safety environment for their teams and help the organization increase capacity and resiliency during the endemic.
We help organizations develop rock star leaders to keep pace with the growth strategy of the c-suite by creating brand evangelists.
Challenge:
A team of new millennial middle office managers needed team building, innovation training and leadership skill.
Solution:
The 8-week Leadership C.A.R. (Clarity, Awareness, Resilience) workshop with virtual delivery. The series included a lecture, personal mindfulness design, accountability partnership assignments and leadership skills practice.
Challenge:
A team of new millennial middle office managers needed team building, innovation training and leadership skill.
Results:
The leaders became more resilient while pursuing shared goals and objectives. The team’s KPI increased to best in class benchmarks. The accountability assignments led to cross functional networks that strengthen professional relationships and cooperation. The team learned to bring their highest selves and capabilities to each task. Navigating relationships and challenges became opportunities to engage with integrity.
We help teams punch above their weight class to KO revenue growth targets. For example, an underperforming sales team completed the year with 30.7% YOY growth, which the client directly attributed to our methodology and support.
Challenge:
Senior management team under transition and sales team underperforming compared to plan.
Solution:
Executive Coaching for Team Lead and MBTI Appreciating Differences and Innovation workshops for the sales team. An Internal Performance Mastermind was started for the entire team nine months after the first workshop.
Results:
After one year, 16% organic growth and 14% inorganic growth compared to previous year. Open communication, innovation and collaboration became the benchmark for this team. There was a profound shift in the energy brought to closing the gap between baselines and each desired outcome.
We help senior leaders pivot and innovate within their current skills to grow into their next position within 6-9 months
Challenge:
Academic Researcher promoted and transitioned to lead a think tank.
Solution:
Executive Coaching series with assignments to practice leadership tools. Used design thinking and prototyping to create a personal leadership toolkit.
Results:
We worked with the executive’s unrecognized and underutilized skills around language and connection. Highlighted their unique business acumen with new approaches and ideas. Focused on results and the scoreboard, while Pat shifting the leader from command and a: control to coach and teacher
Aspiration to action: Using theatre & research-based curriculum to spark compassionate execution
Challenge:
Design an innovative and effective Education Program
Solution:
Invite the left side of the brain to engage in the conversation using theatre as the catalyst. Amplify the education through research-backed training curriculum that explores the Gray Zones that leaders wrestle with everyday.
Results:
Capacity to understand AND identify concepts such as microaggressions while building an inclusive leadership toolkit. Participants had 100% engagement in the program. A clear new shared framework for all participants to navigate Gray Zones in a powerful and effective way.
Increasing leadership capacity to save lives
Challenge:
To create a competitive R1 team that would drive cutting edge research to tackle the leading cause of death in adult US citizens (opioids participants).
Solution:
Design palliative care coaching program for front line research team and provide continuous leadership development support since 2017 to consistently increase capacity and resiliency. – Worked with visionary to increase their leadership presence and effectiveness.
Results:
Budget increase by 4400% in 4 years – 230% increase in personnel – Coveted award grant by NIH Papers published 2019-4, 2020-11, 2021-19, 2022-6 accepted, 4 under revision, 18 on deck.
First in house leadership coach education program smashing success
Challenge:
Address critical development and team resiliency challenges. Turn company leaders into coaches under one cohesive, organizationally aligned methodology.
Solution:
Deployed internal Leadership Academy accreditation program to enhance leadership capacity. – Redesigned essential skills development to match today’s VUCA environment and BANI (Brittle, Anxious, Nonlinear, Incomprehensible) teams for the 2030 era.
Results:
Successfully increased by 25% the internal coaching cadre in 4 months. – 100% cohort participants became ICF accredited coaches. – Significant ROI as trained cohort integrated and shared knowledge with the rest of the organization. – Participants were equipped with the necessary tools to create a psychological safety environment for their teams and help the organization increase capacity and resiliency during the endemic.
